Change Management Policy

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Change Management Policy

Document Title: Change Management Policy
Classification: Confidential – Under NDA
Version: 2.5
Document Owner: Alex Linnik, Chief Technology Officer
Approved By: Sergi Sinyugin, Chief Executive Officer
Approval Date: November 17, 2025
Effective Date: November 17, 2025
Next Review Date: November 17, 2026

Company Information:
VirtoSoftware UAB
Penta Technopolis, Ozo g. 12A
Vilnius, Lithuania 08200
Email: support@virtosoftware.com
Phone: +1 877 892-7775
Website: www.virtosoftware.com

1. Purpose

This Change Management Policy establishes the framework for managing changes to VirtoSoftware production systems, applications, and infrastructure in a controlled manner. The policy ensures that all changes are properly assessed for security risks, tested, documented, and approved before deployment to production environments.

The primary objectives of this policy are to:

  • Minimize security risks associated with system changes
  • Prevent service disruptions that could impact customers
  • Maintain compliance with customer security requirements and certifications
  • Ensure consistent, repeatable deployment processes
  • Provide audit trail for all production changes

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