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Change Management Policy

Document Title: Change Management Policy
Classification: Confidential - Under NDA
Version: 3.2
Document Owner: Alex Linnik, Chief Technology Officer
Approved By: Sergi Sinyugin, Chief Executive Officer
Revision Date: October 20, 2026
Effective Date: October 20, 2026
Next Review Date: October 2027

Company Information:
VirtoSoftware UAB
Penta Technopolis, Ozo g. 12A
Vilnius, Lithuania 08200
Email: support@virtosoftware.com
Phone: +1 877 892-7775
Website: www.virtosoftware.com

1. Purpose

This Change Management Policy establishes the framework for managing changes to VirtoSoftware production systems, applications, and infrastructure. The policy ensures that all changes are assessed for security risks, tested, documented, and approved before deployment.

Primary objectives:

  • Minimize security risks associated with system changes
  • Prevent service disruptions that could impact customers
  • Maintain compliance with Microsoft 365 App Compliance Program requirements
  • Ensure consistent, repeatable deployment processes via CI/CD
  • Provide audit trail for all production changes

For more information

Request NDA