Ask AI

Open this page in an AI assistant with a ready-made prompt.

Answer questions about this page ChatGPT — Answer questions about this page Claude — Answer questions about this page
Explain it simply ChatGPT — Explain it simply Claude — Explain it simply
Help me set it up ChatGPT — Help me set it up Claude — Help me set it up
Troubleshoot a problem ChatGPT — Troubleshoot a problem Claude — Troubleshoot a problem

Opens a third-party service and shares a pre-filled prompt containing this public page URL, its product documentation URL and /llms.txt. No VirtoSoftware account or tenant data is included. Provider terms and privacy policies apply. Verify answers against the linked documentation.

OpenAI terms · OpenAI privacy policy · Anthropic terms · Anthropic privacy policy

Email Request

In case “Use e-mail address” option is selected, the new password is sent by e-mail to the address stored for the user in Active Directory.

Password Reset Configuration and Administrative Options of the Virto Password Reset web part

If you check To send confirming message by E-mail, the user receives a link to confirm the reset first (see How Password Reset Works). If you uncheck it, the password is reset at once and the new password is sent by e-mail.

In Administrative Options, enter the domain name, the user principal name and the password of the account that has rights to reset passwords. The password is not shown after saving; leave the field empty to keep the saved one.

Note: you need to enter the fully qualified user principal name, in the user@domain format.

In E-mail Options, set the Subject, the Confirming E-mail message ({0} is replaced with the confirmation link) and the E-mail message ({0} is replaced with the new password).

Password Properties, E-mail Options, Localization and About sections of the Virto Password Reset web part

Now click “OK” to save the settings and return to the web part. Or click “Apply” to save the settings and continue adjustment (in this case the settings block will stay opened).

Updated on October 20, 2026