General
Q: Why should I switch to Multiple File Operations for SharePoint On-Premises?
A: Multiple File Operations is our latest solution that consolidates and enhances functionalities such as bulk file download, upload, edit, check-in & check-out, copy & move. It offers improved performance, compatibility, and scalability compared to the outdated standalone Bulk apps. Additionally, it unifies settings, interfaces, and usage, providing a more streamlined and consistent experience across all operations. Furthermore, we will no longer update the old Bulk apps, meaning they might become unreliable over time.
Q: Can I continue using the old Bulk apps?
A: Yes, you can. However, we do not guarantee their functionality as they will no longer receive updates or support.
Q: What are the risks of continuing to use outdated Bulk apps?
A: Continuing to use outdated Bulk apps could result in technological stagnation, as you miss out on the latest features and improvements available in newer versions.
Q: Will it be possible to use both new Multiple File Operations and old Bulk apps at the same time?
A: The new Multiple File Operations disables the interface of the old Bulk apps. Additionally, it requires deleting the old Bulks after migrating to the Multiple File Operations. It is important to migrate to the new Multiple File Operations for optimal functionality and compatibility. However, we understand that this transition may take time, and we encourage you to plan accordingly to ensure a smooth process.
Pricing
Q: Will I need to pay extra for Multiple File Operations if I already purchased Bulk apps?
A: No, if you purchased Bulk apps before April 2025, you will continue paying the same price for Multiple File Operations as you did for the previous versions of Bulk apps. This ensures a smooth transition without additional costs.
Q: Are there any hidden fees for upgrading to Multiple File Operations?
A: No hidden fees apply. The pricing remains consistent for users who purchased Bulk apps before April 2025.
Transition and Migration
Q: Will my data be affected during the transition?
A: No, your data will remain intact during the transition.
Q: Will I need to set up all the settings again when transitioning to Multiple File Operations?
A: Yes, you will need to reconfigure all settings when transitioning to the new app. The settings from the old Bulk apps cannot be transferred automatically.
Q: How can I ensure a smooth transition from the old Bulk apps to Multiple File Operations?
A: To ensure a smooth transition:
- Evaluate your current usage of Bulk apps and identify any dependencies.
- Familiarize yourself with the features of Multiple File Operations.
- Conduct testing in a controlled environment before full implementation.
- Provide training to your team on how to use the new solution effectively.
Technical
Q: Is Multiple File Operations compatible with my current SharePoint On-Premises setup?
A: Yes, Multiple File Operations is designed specifically for SharePoint On-Premises environments and is compatible with SharePoint 2016, 2019, and SE.
Q: Do I need training to use Multiple File Operations?
A: While Multiple File Operations is user-friendly, training sessions are recommended to help users understand its enhanced features and functionality compared to the older Bulk apps.
Support
Q: Will technical support be available for the old Bulk apps?
A: No, technical support will no longer be provided for the old Bulk apps. We strongly recommend transitioning to Multiple File Operations for continued support and updates.
Q: What kind of support is available for Multiple File Operations?
A: Comprehensive support is available for Multiple File Operations, including troubleshooting assistance and regular updates to ensure optimal performance.
If you have a question that is not mentioned in this FAQ or need further assistance, please don’t hesitate to reach out to our team. We’re here to help! You can contact us via Teams, email, or contact form and we’ll ensure you get the support you need.
