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Open this page in an AI assistant with a ready-made prompt.

Opens a third-party service and shares a pre-filled prompt containing this public page URL, its product documentation URL and /llms.txt. No VirtoSoftware account or tenant data is included. Provider terms and privacy policies apply. Verify answers against the linked documentation.

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License messages in Virto products

Virto products show the state of their license in a bar above the web part or form.

License bar of a Virto product showing the Unlock Version message and the duplicate activation warning

The table lists the messages and what they mean. Values in braces, such as {product} and {date}, are filled in by the product.

MessageMeaning
You are using the Trial Version of {product}. It is valid within {N days}.The built-in trial period is running. See Product Activation.
You are using the Unlock Version of {product}.The product is unlocked with a license key. With a Developer Edition license, for example, the product registration page shows “Unlocked. Product has a valid Developer Edition license.”
You are using the Demo Version of {product}. It is valid until {date} ({N} left).A demo key is applied. See Demo keys.
Your license for {product} has expired.The trial, demo or license period has ended.
It appears that an update was installed after the subscription expired.The installed version was released after your subscription ended.
The Virto ONE subscription expired on {date}. {product} will stop working on {date}.The Virto ONE subscription has expired. The second date is when the product stops working.
The demo key for {product} allows {N} web front-end server(s), but the farm now has {M}.The farm has more web front-end servers than the demo key allows. See Demo keys.
A duplicate activation of the same license was detected. Activating one license on more than one server is not allowed.The same serial number is active on more than one server. The License Manager status page lists the serial number and its servers under Duplicate activations. See License Manager status and site license health.
The Virto license verification process has not run recently and may have been stopped.The Virto License Check Timer Job has not run recently. Its status is shown on the License Manager status page. See License Manager status and site license health.
The Virto Web License Manager installed on this farm ({version}) is older than this product requires ({version}).The License Manager on the farm is older than the version the product requires. See Installing and updating the License Manager.

The messages are shown in the language of the site (English, German, French, Russian, Ukrainian, Danish, Spanish, Czech, Swedish, Chinese, Polish).

If you have any questions about a license message, please contact our support team at support@virtosoftware.com or through this form.

Updated on October 20, 2026