# Virto Alerts & Reminder App capabilities and limits

Source: [https://docs.virtosoftware.com/docs/alerts-and-reminders-by-virto/capabilities-and-limits/](https://docs.virtosoftware.com/docs/alerts-and-reminders-by-virto/capabilities-and-limits/)
Product: Virto Alerts & Reminders App
Updated: 2026-10-30


Virto Alerts & Reminder App sends email alerts when items in a SharePoint Online list or library are added, changed or deleted, and reminders before or after a date in a list column. It can post the same messages to a Microsoft Teams channel. The app is made by VirtoSoftware, which has built apps for SharePoint and Microsoft 365 since 2011; in Microsoft Teams the same product is listed as Virto Notifications & Reminders App.

## Where it runs

- SharePoint Online in Microsoft 365, as a SharePoint Framework (SPFx) solution from Microsoft Marketplace, added to each site collection that uses it.
- People open it from the **Virto Alerts** command in a list or library, in the modern view only.
- It replaces the earlier add-in Alerts for Office 365 by Virto, which stopped working on April 2, 2026, when Microsoft retired SharePoint add-ins.

## Data sources and features

- SharePoint lists and libraries: a whole list, a list view or a library folder. Changes arrive through SharePoint list webhooks, and an instant alert goes out within minutes.
- Alerts on new, changed or deleted items; reminders a set number of days before or after a date column, at a set hour.
- Send at once, or as a scheduled summary, for example daily or weekly, which can be one table in one email.
- Conditions on field values, including changed values and relative dates such as [Today]+7, grouped with And and Or.
- Recipients: users, groups, a person column of the item, and external addresses for users allowed to add them.
- Teams: paste a webhook URL from the Teams **Workflows** app into **MS Teams Workflow URL**, and the message posts to that workflow's channel. Microsoft retired Office 365 connectors in May 2026.
- Message templates with old and new field values and item links, attachments on instant alerts, rule export and import as JSON, and Microsoft 365 Service Health alerts for administrators.

## What Virto Alerts & Reminder App does not do

- **Only SharePoint lists and libraries.** It does not read Outlook, Exchange or group calendars, Planner tasks or iCal feeds.
- **Email and Teams channels only.** No SMS and no one-to-one Teams chat messages; each channel needs its own workflow URL.
- **No escalation, approval chains or read receipts.** Approvals belong in Power Automate or a similar tool.
- **No classic view and no SharePoint Server.** The on-premises product is Virto Notifications & Alerts Web Part.
- A new reminder does not send on the day it is created, and summaries carry no attachments.

## Requirements and admin consent

- A SharePoint or Global Administrator adds the app to the app catalog; a site owner adds it to a site.
- The app uses delegated permissions for the signed-in user and **application permissions** for its background service, which reads users, groups and list items and manages list webhook subscriptions (Sites.Manage.All).
- Because of the application permissions, a Global Administrator or Privileged Role Administrator gives consent once for the tenant. A SharePoint Administrator cannot. Revoking a permission stops the alerts that depend on it.

## Where your data stays

- List items stay in your SharePoint lists. The background service on VirtoSoftware's Microsoft Azure reads them to build each message.
- The service keeps your alert and reminder rules, site settings and the send queue. After the app is removed, support deletes the remaining backend data on request.
- Emails come from no-reply@virtosoftware.com unless you set another From address.
- A custom deployment in your own Azure subscription is available, in which no data passes through VirtoSoftware infrastructure.

## Licensing

- Licensed by the number of alert and reminder rules created, not by users and not by emails sent. Plans step up from 30 to 100 rules; larger volumes are on Enterprise terms.
- A 30-day free trial is available. **There is no free plan and no free allowance of alerts.**
- Also part of the Virto M365 Productivity Kit. Prices are on the [Virto Alerts & Reminder App product page](https://www.virtosoftware.com/microsoft-365/virto-alerts-and-reminders-app/).

## Related docs

- [Installing the Alerts and Reminders app](https://docs.virtosoftware.com/docs/alerts-and-reminders-by-virto/installation-and-system-requirements/installing-the-alerts-and-reminders-app/index.md)
- [Permissions Required for Application](https://docs.virtosoftware.com/docs/alerts-and-reminders-by-virto/installation-and-system-requirements/permissions-required-for-application/index.md)
- [Alerts and reminders](https://docs.virtosoftware.com/docs/alerts-and-reminders-by-virto/configuration-and-usage/alerts-and-reminders/index.md)
- [Options](https://docs.virtosoftware.com/docs/alerts-and-reminders-by-virto/configuration-and-usage/creating-an-alert/options/index.md)
- [How to send alerts from SharePoint to Microsoft Teams](https://docs.virtosoftware.com/docs/alerts-and-reminders-by-virto/configuration-and-usage/how-to-send-alerts-from-sharepoint-to-microsoft-teams/index.md)
- [Due-date reminders and a daily table of overdue tasks](https://docs.virtosoftware.com/docs/alerts-and-reminders-by-virto/virto-alerts-use-cases/task-due-date-and-overdue-reminders/index.md)